Effective Date: January 29, 2025
Texmover (“we,” “our,” or “us”) operates texmover.com. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share information when you visit our website or make a purchase from our store.
Information We Collect
We may collect:
• Contact & Order Information: name, email address, phone number, billing/shipping address, and order details
• Payment Information: payments are processed securely by our payment providers. We do not store full payment card numbers
• Account Information: if you create an account, we may store account details and order history
• Technical Data: IP address, browser/device information, pages viewed, and interactions with our website
How We Use Your Information
We use your information to:
• Process orders, payments, shipping, and delivery
• Send order confirmations, updates, and customer service messages
• Provide customer support
• Prevent fraud and improve transaction security
• Improve our website, products, and customer experience
• Send marketing emails only if you choose to opt in (you may unsubscribe at any time)
Sharing Your Information
We share information only as necessary to operate our business, including with:
• Payment processors to securely complete transactions
• Shipping and freight carriers to deliver orders
• Service providers such as hosting companies, analytics providers, and customer support tools
We do not sell or rent your personal information to third parties.
We may also disclose information if required by law or if necessary to protect against fraud, unauthorized transactions, or security threats.
Third-Party Services
We may use third-party services such as payment providers, shipping carriers, Google Analytics, Meta Pixel, and other website tools to help operate and improve our store. These providers may process personal information only as needed to perform services on our behalf.
Cookies
We use cookies to keep the cart functioning properly, remember preferences, improve website performance, and better understand how visitors use our site. You can manage cookies through your browser settings, though some website features may not function correctly if cookies are disabled.
Data Retention
We keep personal information only as long as necessary to fulfill orders, provide customer service, comply with legal obligations, resolve disputes, and enforce our policies.
Your Rights
Depending on your location, you may have the right to access, update, correct, or delete your personal information. To make a request regarding your information, please contact us using the email below.
Security
We use commercially reasonable security measures to help protect your personal information. However, no method of online transmission or electronic storage is completely secure.
Related Policies
For more information regarding returns, refunds, and order-related policies, please review our Refund Policy and Terms & Conditions.
Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us:
Email: office@texmover.com
